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Can I change my order?

Can I cancel my order?

Where's my order?

Can I request a quote?

How do I cancel my account?

Do you offer Rush delivery service?

How much does shipping cost?

Which shipping carriers do you use?

What don’t we print?

What types of stocks can I use?

What finishing options do you offer?

Artwork

Please create your artwork at the finished size.(i.e. If your business card is 90mm x 55mm, then create your page to this size.)

What if I’ve uploaded the wrong artwork file?

Can you fix my artwork?

How long will it take to print my job?

Why do I need to supply multi-page artwork as a single PDF?

How do I supply artwork for Booklets?

Payment, Dispatch & Delivery

Do you deliver to anywhere in Australia?

Can you deliver direct to my customer?

What payment methods do you accept?

Can I track my order?

What if my order arrives damaged or I’m not 100% satisfied?

Specfications

Perfect Binding

Celloglaze/Cellosheen

2 PMS Colour Printing

1 PMS Colour Printing

Trimming Variance

Vector Text and Graphics

Saddle Stitched

RGB (Red, Green, Blue)

Rasterized Fonts

PPI (pixels per inch)

PP (printed pages)

PMS (Pantone Matching System)

Low-resolution Images

Imposed / Imposition

CMYK (Cyan, Magenta, Yellow, Black)

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